effective 9 October 2019
What do we do with your information?
When you purchase something from us or subscribe to one of our mail lists, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: With your permission, we may send you emails about our products, events and other updates.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime by contacting us at firstname.lastname@example.org
Security of your information
Good Creations takes all reasonable steps to ensure that all information we collect, use or disclose is accurate and stored in a secure environment accessed only by authorised persons for legitimate business purposes.
We train our staff on their responsibilities under the Privacy Act 1993 and the terms of this policy.
Good Creations shall not keep such information for longer than the purposes for which it may be lawfully used.
We may store and process your information using services provided by a third party provider, including cloud-based providers located in New Zealand, Australia, the United States, Singapore and Japan. When we send your information overseas, we take all reasonable steps to ensure that appropriate information handling and security arrangements are in place and/or contractual arrangements exist that place appropriate information handling and security obligations on the recipients or holders of the information. Please note that New Zealand law may not apply to some of these third party providers.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
We offer you option of paying by credit card payment using our third party partner Stripe, or direct bank transfer (BACS) where you transfer your payment from your account to ours.
If using credit card payment you can rest assured that Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, Stripe makes use of best-in-class security tools and practices to maintain a high level of security at all times.
More on Stripe’s security and privacy policies is available at stripe.com/docs/security/stripe
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
We use Google Analytics to help us learn about who visits our site and what pages are being looked at.
Good creations will not disclose, sell, distribute or share your personal information with third parties, except in accordance with the strict exceptions contained in the Privacy Act 1993, or where authorisation has been given by you for that disclosure.
In order to fulfil the purposes listed above, Good Creations may disclose your information to (but not limited to) the following:
- our legal, financial and other professional service advisors;
- our related companies, as that term is defined in the Companies Act 1993; and
- appropriate parties if we are required by law to do so.
Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Access to you information or to make a complaint
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at email@example.com
If you are not satisfied with the way we’ve handled your complaint and your concerns are unresolved following completion of our internal process, you can refer your concern to the Office of the Privacy Commissioner (see www.privacy.org.nz for further information about their complaints process).